Frequently Asked Questions

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General Question

Here are some of the most frequently asked questions from clients seeking our trusted care and support services.


We offer a wide range of services including domiciliary care, private nursing, companionship, supported living, and 24/7 home care—all tailored to meet individual needs with professionalism and compassion.


We provide services across England and Wales, with our main offices in Croydon and Barking. Get in touch to confirm coverage in your specific location.

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Don’t hesitate to reach out—we’re just a call or message away, ready to assist you.

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Stories From Our Clients

Feedback from our clients and patients speaks volumes about the quality, compassion, and professionalism we bring to every service. Their trust and satisfaction continue to inspire the care we provide every day.

Prime Care and Recruitment has been a true blessing for our family. The caregiver assigned to my father is compassionate, professional, and always goes the extra mile. We finally have peace of mind knowing he’s in good hands.

    — Mrs. Angela O., London

    Client

    From the moment we contacted them, their team was responsive, understanding, and attentive to our needs. The level of care and respect they show my mother is outstanding.

      — David T., Croydon

      Client

      Their nurses are not only well-trained but also genuinely kind. You can tell they love what they do. They’ve made such a difference in my recovery at home.

        — Sarah M., Barking

        Client

        It’s rare to find a care company that combines professionalism with such a human touch. My brother has special needs, and they’ve handled everything with sensitivity and skill."

          — Chinelo A., Essex

          Client